📜 Terms & Conditions — Lorey’s Craft & Candles
Welcome to Lorey’s Craft & Candles!
By purchasing from our store or using our website, you agree to the following terms and conditions designed to protect both you and our business.
1. Products & Descriptions
All our items are handcrafted, and slight variations in color, size, or design may occur — making each piece truly unique. We take great care to ensure product descriptions and photos are accurate representations.
2. Orders & Payments
All orders must be paid in full before shipping. We accept secure online payments through trusted, encrypted payment systems. Once an order is placed, please review your details carefully — changes cannot be guaranteed after processing.
3. Shipping & Delivery
We strive to process and ship orders promptly. Delivery times may vary depending on location and carrier. Lorey’s Craft & Candles is not responsible for delays caused by postal services or unforeseen circumstances once the package leaves our possession.
4. Returns & Exchanges
Due to the handmade nature of our products, we generally do not accept returns. However, if an item arrives damaged or incorrect, please contact us within 7 days of delivery, and we’ll make it right through a replacement or store credit.
5. Custom Orders
All custom and personalized orders are final once confirmed. Payment is required in advance, and no refunds or exchanges will be issued unless there is an error on our part.
6. Privacy & Security
Your privacy is important to us. Please review our Privacy Policy for details on how your information is collected and protected during your shopping experience.
7. Intellectual Property
All photos, logos, designs, and written content on this website are the property of Lorey’s Craft & Candles. Unauthorized use or duplication is not permitted without written consent.
8. Updates to Our Policy
We may update these Terms & Conditions at any time to reflect business or legal changes. Updates will be posted on this page with the revised date.
Contact Us:
If you have questions about these policies, please reach out at:
📧 [[email protected]]
🏷️ Lorey’s Craft & Candles